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Epic IT – Managed AI - IT - Cybersecurity Tech Stack

Microsoft-native MSP and cybersecurity firm serving Australian mid-market

IT Services and IT Consulting Perth, Western Australia 11–50 employees Founded 2003 Privately Held

Epic IT is a Perth-based managed services provider built entirely on the Microsoft stack—365, Azure, Defender, Intune—with zero visible diversity in tooling. The company is support-heavy (5 of 6 active roles) and focused on delivery execution rather than product development, consistent with their three active project themes: tenant migrations, AVD deployments, and ISO27001 compliance work. Pain-point data (migration friction, SLA attainment, retention pressure) suggests they're operating at the limits of manual service delivery.

Tech Stack 22 technologies

Core StackWindows Server Active Directory Intune Microsoft 365 Azure Azure Virtual Desktop FSLogix Exchange Online SharePoint Teams Azure Backup Azure Site Recovery Microsoft Defender Microsoft Defender for Endpoint Microsoft Defender for Office 365 Microsoft Defender for Identity Azure Firewall Azure ExpressRoute Azure VPN Gateway Azure Network Security Group Azure Virtual Network 3CX

What Epic IT – Managed AI - IT - Cybersecurity Is Building

◆Challenges

On-prem to cloud migration
Meeting response and resolution targets
Maintaining client retention rate

▲Active Projects

Azure virtual desktop deployment
M365 tenant-to-tenant migrations
Network infrastructure deployment
Business-as-usual service operations
Iso27001 compliance

Hiring Activity

Minimal6 roles · 0 in 30d

Department

Support

5

Engineering

1

Seniority

Mid

3

Junior

2

Lead

1

Notable leadership hires: Service Team Lead

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About Epic IT – Managed AI - IT - Cybersecurity

Epic IT operates as a regional Australian MSP and cybersecurity firm headquartered in Perth with offices in Brisbane and Sydney. The company specializes in managed IT services across endpoints, cloud infrastructure, and helpdesk support, layered with cybersecurity aligned to the ACSC Essential 8 maturity model and emerging AI governance advisory. Their customer base skews toward mid-market Australian businesses, with reported client tenure indicating contract stability. The organization has been in operation since 2003.

HeadquartersPerth, Western Australia

Company Size11–50 employees

Founded2003

Hiring MarketsAustralia

Frequently Asked Questions

What tech stack does Epic IT use?

Epic IT runs a pure Microsoft environment: 365, Azure, Windows Server, Active Directory, Defender suite (Endpoint, Office 365, Identity), Intune, Azure Backup, Site Recovery, firewalls, and networking primitives. 3CX for telephony. No third-party SIEM, EDR, or alternative cloud platforms visible.

Where is Epic IT headquartered?

Epic IT is headquartered in Perth, Western Australia, with additional offices in Brisbane and Sydney. Founded in 2003; privately held with 11–50 employees.