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Empeople Credit Union Tech Stack

Member-focused credit union with 80,000+ members and five-star digital banking

Financial Services Moline, IL 51–200 employees Founded 1935 Public Company

Empeople Credit Union operates a traditional member-centric financial institution built on Microsoft infrastructure (365, Azure, Symitar core). The hiring mix—dominated by sales (7 roles) and ops (3) with only one engineering hire—reflects a financial-services playbook centered on member acquisition and retention rather than technical product development. Current focus areas span onboarding flows, targeted outreach campaigns, and cross-sell programs, aligned with core pain points around enrollment growth and portfolio expansion.

Tech Stack 14 technologies

Core StackWindows Server Active Directory Excel Word PowerPoint Outlook Symitar Windows SharePoint Microsoft Office Windows 10 Microsoft 365 Azure TCP/IP

What Empeople Credit Union Is Building

Challenges

  • Improving member engagement metrics
  • Increasing portfolio growth
  • Increasing new member enrollments
  • Meeting sales targets
  • Identifying candidates for ongoing financing guidance program
  • Uncovering common financial problems
  • Protecting member identity
  • Improving member satisfaction scores
  • Boosting loan and deposit volumes
  • Employee productivity improvement

Active Projects

  • Onboarding and reboarding experiences
  • Targeted call campaigns
  • Ongoing financing guidance program
  • Word-of-mouth referral network
  • Networking and referral network development
  • New employee onboarding orientation
  • Annual compliance training program
  • Product penetration and cross-sales
  • Custom programs for critical business functions
  • Core programming requests

Hiring Activity

Steady15 roles · 6 in 30d

Department

Sales
7
Ops
3
Support
3
Engineering
1
HR
1

Seniority

Mid
7
Junior
5
Manager
3
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About Empeople Credit Union

Empeople Credit Union serves nearly 80,000 members across the Midwest, providing deposit, lending, and investment products with market-leading rates. Founded in 1935 and headquartered in Moline, IL, the organization recently acquired Wisconsin-based TSB Bank (November 2024), rebranding it as TSB Financial—a division serving businesses in Dodge, Fond du Lac, and Washington counties. The credit union operates 80,000+ fee-free ATMs and delivers digital banking through a five-star mobile and web platform. The 51–200-person organization is structured around sales, operations, and member support functions.

HeadquartersMoline, IL
Company Size51–200 employees
Founded1935
Hiring MarketsUnited States

Frequently Asked Questions

What is Empeople Credit Union's core technology platform?

Empeople runs on Symitar (credit union core system) integrated with Microsoft 365, Azure, SharePoint, and Active Directory. The stack is standard for mid-size financial institutions and does not include custom engineering investments.

How many members does Empeople Credit Union serve?

Empeople serves nearly 80,000 members across the Midwest, operating 80,000+ fee-free ATMs and delivering a five-star digital banking platform.

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