Easol is a SaaS platform for selling and managing experiences (tours, classes, events) directly through a merchant's own website. The stack—Ruby on Rails, PostgreSQL, Redis, Hotwire—reflects a pragmatic, performance-focused backend built for real-time bookings and payments. Active hiring across engineering, sales, and support, with leadership gaps in product and ops, suggests a growth-stage company scaling to handle both platform maturity and creator acquisition, two pressures evident in their pain-point backlog.
Easol provides an all-in-one booking, payment, and marketing platform for experience businesses—tours, workshops, events, and similar offerings. Merchants sell directly from their own website rather than through third-party marketplaces, retaining customer relationships and margin. The platform handles booking flows, payment processing, customer communication, and basic marketing analytics. Founded in 2018, Easol operates from London with 11–50 employees and is hiring in the UK and Canada, with particular focus on engineering and sales roles to support creator acquisition and platform adoption.
Ruby on Rails, PostgreSQL, Redis, Hotwire for the backend; Tailwind CSS and Figma for frontend and design; Cloudflare for infrastructure; HubSpot, Google Analytics 4, and Zendesk for business operations.
Key pain points include performance bottlenecks and scaling applications, acquiring new creators, pipeline generation, lead management inefficiencies, and integrating with creator operations workflows—evident in current project focus on AI-centric workflows and systems integration.
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