Multi-unit barbecue franchise scaling operations and franchise network
Dickey's operates a large, distributed barbecue franchise chain with 1,001–5,000 employees across the United States. The tech stack is heavily Microsoft-centric (Active Directory, Azure AD, Microsoft 365) paired with NetSuite for enterprise operations, plus standard social and marketing channels (TikTok, Instagram, Meta, LinkedIn). Active hiring spans ops, sales, finance, and marketing with a mix of mid-level and manager-track roles—signaling focus on franchise support infrastructure, cost control, and retail/e-commerce acceleration rather than technology innovation.
Dickey's Barbecue Pit is a family-run barbecue franchise founded in 1941 and headquartered in Dallas, Texas. The company operates a multi-unit chain serving slow-smoked meats and sides across locations nationwide. Core business challenges center on labor scheduling efficiency, franchise lead generation and applicant qualification, cost-of-goods management, and profitability growth across the network. Current project work includes retail media planning across retailer platforms, new menu and limited-time-offer development, sales building plans, quality and brand standards initiatives, and disaster recovery infrastructure.
Dickey's uses Active Directory, Azure AD, and Microsoft 365 for core enterprise operations, NetSuite for financial and operational management, and Meta, TikTok, Instagram, LinkedIn, X, Pinterest, and YouTube for marketing and social presence.
Current projects include retail media planning and activation, new menu and LTO development, disaster recovery plan development and testing, website and e-commerce marketing, sales building plans, and brand standards initiatives.
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