Poland's largest clinical laboratory network with 200+ labs and 1,100+ collection points
Diagnostyka operates Poland's largest diagnostic laboratory chain, processing over 150 million tests annually across ~200 facilities and 1,100 collection points. The company runs a heavily SAP-centric backend (S/4HANA, ECC, Ariba, BTP, PI/PO) and is mid-migration to modernized ERP infrastructure while simultaneously building HR analytics and payroll tooling—a dual transformation indicating both operational maturity and internal process digitalization gaps.
Diagnostyka is a public clinical diagnostics company headquartered in Kraków, Poland, operating the country's largest laboratory network. The organization spans approximately 200 medical laboratories and over 1,100 patient collection points nationwide, supported by more than 9,000 employees including Poland's largest specialized diagnostician workforce. The company offers over 3,000 test types across general, specialist, and molecular biology domains, with digital result delivery via web portal. Last year the network processed over 150 million tests for approximately 20 million patients.
Primary systems: SAP S/4HANA, SAP ECC, SAP BTP, SAP Ariba, SAP PI/PO, and ABAP for backend integration. Office productivity via Excel and Microsoft Office. Currently migrating core ERP infrastructure and building HR analytics on top of SAP platform.
Major initiatives: SAP S/4HANA migration and system upgrades, HR payroll and analytics tools, shared services process optimization and cost reduction, integration with external systems, and AI solutions for mobile app and digital channels.
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