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Detacoop Cooperativa de Ahorro y Crédito Tech Stack

Financial cooperative serving pensioners with credit and savings products

Financial Services Providencia, Región Metropolitana 51–200 employees Founded 1970 Privately Held

Detacoop is a regulated financial cooperative in Chile with over 138,000 members and 25 branch locations. The tech stack emphasizes Excel, Power BI, Oracle, and SQL—typical of a mature financial institution—while active hiring is concentrated in operations (21 roles) and sales (8), with accelerating velocity across 39 open positions. Project focus on KPI monitoring, data architecture, and process quality suggests internal effort to systematize what has historically been manual or fragmented.

Tech Stack 22 technologies

Core StackPower BI Zoom Oracle Python Jira Confluence Trello Tableau Excel WhatsApp Business Meta Teams SQL RStudio SurveyMonkey Google Forms Microsoft Office Microsoft Project R Looker Studio CRM

What Detacoop Cooperativa de Ahorro y Crédito Is Building

Challenges

  • Ensuring compliance with institutional policies
  • Improving service processes
  • Analyzing customer feedback
  • Identifying critical accounts
  • Risk pattern analysis
  • Delinquency increase
  • Identificar riesgos tecnológicos críticos
  • Cumplimiento normativo
  • Procesos eternos
  • Identifying gaps in service processes

Active Projects

  • Quality monitoring of customer interactions
  • Designing quality measurement instruments
  • Analyzing csat nps tat indicators
  • Pmo implementation
  • Governance and prioritization
  • Kpis improvement
  • Scalable data layer architecture
  • Automated kpi monitoring
  • Discount code generation
  • Pruebas de usuario asociadas a mejoras sistémicas en procesos de colocación y captación

Hiring Activity

Accelerating40 roles · 30 in 30d

Department

Ops
21
Sales
8
Support
4
Security
2
Data
1
Design
1
Finance
1
Legal
1

Seniority

Junior
24
Mid
12
Intern
1
Manager
1
Senior
1
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About Detacoop Cooperativa de Ahorro y Crédito

Founded in 1970, Detacoop operates as a cooperative savings and credit union regulated by Chile's CMF (Comisión para el Mercado Financiero). The cooperative serves primarily pensioners, structured around mutual aid principles with equitable profit distribution among members. With over 138,000 active members and a network of 25 branch offices across Chile, the organization delivers credit products, savings accounts, and financial services to a stable, long-term membership base. Current operational challenges include compliance management, service process improvement, and delinquency risk tracking.

HeadquartersProvidencia, Región Metropolitana
Company Size51–200 employees
Founded1970
Hiring MarketsChile, Brazil

Frequently Asked Questions

How many members does Detacoop serve?

Over 138,000 active members across Chile, supported by a network of 25 branches plus headquarters in Providencia.

What is Detacoop's main business focus?

Credit products and savings accounts for members, operating as a regulated cooperative under Chilean financial law since 1970.

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