Dade County Federal Credit Union is a nonprofit financial institution operating across Miami-Dade County with a tech stack centered on Microsoft enterprise tools (Office 365, OnBase for document management) and Cisco voice infrastructure. The hiring velocity is accelerating with junior-heavy staffing across support and account functions, while recurring pain points around delinquent account recovery and staff motivation suggest operational scaling challenges typical of regional credit unions managing growing loan portfolios.
Dade County Federal Credit Union is a member-owned nonprofit financial institution founded in 1939 and headquartered in Sweetwater, Florida. The credit union serves members across Miami-Dade County through multiple branches (Miami Gardens to Homestead) with a full suite of banking products and services. Current staff is 201–500 employees. The organization operates with a service-first mission, structured around member dedication, consistent experience, product integrity, and loyalty. Active projects focus on community engagement calendars and monthly reporting on lending activity.
Dade County FCU runs Microsoft 365 (Office, Excel, Outlook, Word), OnBase for document management, VMware vSphere for virtualization, and Cisco Unified Communications Manager for voice. No active adopts or replacements are underway.
Sweetwater, Florida. The credit union operates branches throughout Miami-Dade County, from Miami Gardens to Homestead.
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