Texas-based WNBA team scaling fan engagement and partnership operations
Dallas Wings operates a professional basketball franchise focused on fan acquisition and retention across digital and in-arena channels. The hiring mix—heavily weighted toward marketing interns and junior staff—coupled with active projects around CRM automation, mobile app launch, and partnership analytics suggests the organization is building out data-driven fan engagement infrastructure while managing operational friction points in vendor and cross-team coordination.
Dallas Wings is a Women's National Basketball Association (WNBA) franchise based in Arlington, Texas, competing in the Western Conference. The team plays home games at College Park Center on the University of Texas at Arlington campus. Founded in 1998 in Detroit, the franchise relocated to Tulsa in 2010 and moved to Dallas in 2016, establishing itself as the only WNBA team in Texas. The organization operates across marketing, sales, operations, and youth programming, with current focus areas including fan retention, partnership performance measurement, and digital engagement channels.
Salesforce Marketing Cloud for fan CRM, WordPress for web content, Adobe suite (Photoshop, Illustrator, InDesign, Premiere Pro) for creative, plus social channels (Instagram, X, Meta, TikTok, YouTube) and Monday.com for project management.
Key projects include a mobile team app launching in 2026, CRM and app-based marketing programs, partner performance analytics, website optimization, and event logistics. Retention and upsell are named operational priorities.
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