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Customs Support Group Tech Stack

European customs broker and trade compliance platform

International Trade and Development Rotterdam, South Holland 1,001–5,000 employees Privately Held

Customs Support Group operates a customs brokerage and digital trade platform across 11 European countries, serving mid-market importers and logistics operators. The tech stack reveals a hybrid legacy-to-modern transition: heavy reliance on Salesforce, Azure, and Dynamics 365 (Business Central adoption underway) paired with EDI and customs-specific tools (ATLAS), while active projects center on IDP implementation, EDI digitalization, and customs clearance automation — indicating a push toward automated document processing and reduced manual compliance overhead.

Tech Stack 28 technologies

Core StackSalesforce Jira Power Query Power BI Dynamics 365 SAP Canva Adobe Creative Cloud HubSpot WordPress Oracle Microsoft Office EDI Azure Dynamics 365 Business Central Excel Microsoft 365 Azure Virtual Desktop SQL Visual Basic Word XML ATLAS PowerPoint DAX Freshservice Windows
AdoptingBusiness Central

What Customs Support Group Is Building

Challenges

  • Delays compliance risks
  • Complex customs rules
  • Unclear regulations
  • Costly mistakes
  • Accelerating customs clearances
  • Reducing errors in customs clearance
  • Automation in the p2p cycle
  • Compliance with customs regulations
  • Digitalization
  • Managing global goods flows

Active Projects

  • Idp implementation
  • Edi digitalization
  • Process improvements and automation
  • Pilot projects for strategic clients
  • Nationwide digitization projects
  • Customs system interface development
  • Automation of trade document processing
  • Digital transformation of customs clearance processes
  • Digital advisory-driven customs organization transition
  • Build strong sales pipeline in salesforce

Hiring Activity

Steady130 roles · 40 in 30d

Department

Ops
32
Logistics
23
Finance
20
Sales
20
Support
8
Engineering
4
HR
4
Operations
4

Seniority

Mid
54
Junior
21
Senior
21
Manager
16
Intern
6
Lead
6
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About Customs Support Group

Customs Support Group is a privately held customs broker and international trade solutions provider based in Rotterdam, Netherlands, with operations across major European hubs. The company serves importers, exporters, and logistics operators navigating EU and post-Brexit trade regulations. With a team of over 1,700 customs professionals, CSG handles customs clearance, fiscal representation, NCTS documentation, origin certificates, and regulatory compliance across multiple jurisdictions. The organization spans ops, logistics, finance, sales, and support functions, with steady hiring across Netherlands, Poland, Germany, Switzerland, Belgium, Italy, France, UK, Ireland, Sweden, and Norway.

HeadquartersRotterdam, South Holland
Company Size1,001–5,000 employees
Hiring MarketsNetherlands, Poland, Germany, Switzerland, Belgium, Italy, France, United Kingdom

Frequently Asked Questions

What technology does Customs Support Group use?

Primary stack includes Salesforce, Microsoft Azure, Dynamics 365 Business Central, EDI, SAP, and ATLAS (customs-specific platform). Supporting tools: Power BI, SQL, Jira, Freshservice, and Microsoft 365 suite. Currently adopting Business Central for ERP modernization.

What is Customs Support Group working on?

Active projects include IDP implementation, EDI digitalization, customs system interface development, automation of trade document processing, and digital transformation of customs clearance workflows. Also scaling Salesforce pipeline and running pilot programs for strategic clients.

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