European customs broker and trade compliance platform
Customs Support Group operates a customs brokerage and digital trade platform across 11 European countries, serving mid-market importers and logistics operators. The tech stack reveals a hybrid legacy-to-modern transition: heavy reliance on Salesforce, Azure, and Dynamics 365 (Business Central adoption underway) paired with EDI and customs-specific tools (ATLAS), while active projects center on IDP implementation, EDI digitalization, and customs clearance automation — indicating a push toward automated document processing and reduced manual compliance overhead.
Customs Support Group is a privately held customs broker and international trade solutions provider based in Rotterdam, Netherlands, with operations across major European hubs. The company serves importers, exporters, and logistics operators navigating EU and post-Brexit trade regulations. With a team of over 1,700 customs professionals, CSG handles customs clearance, fiscal representation, NCTS documentation, origin certificates, and regulatory compliance across multiple jurisdictions. The organization spans ops, logistics, finance, sales, and support functions, with steady hiring across Netherlands, Poland, Germany, Switzerland, Belgium, Italy, France, UK, Ireland, Sweden, and Norway.
Primary stack includes Salesforce, Microsoft Azure, Dynamics 365 Business Central, EDI, SAP, and ATLAS (customs-specific platform). Supporting tools: Power BI, SQL, Jira, Freshservice, and Microsoft 365 suite. Currently adopting Business Central for ERP modernization.
Active projects include IDP implementation, EDI digitalization, customs system interface development, automation of trade document processing, and digital transformation of customs clearance workflows. Also scaling Salesforce pipeline and running pilot programs for strategic clients.
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