Crossroads Tech Stack

Substance use disorder treatment network across nine states

Medical Practices Greenville, South Carolina 501–1,000 employees Founded 2005 Self-Owned

Crossroads operates 100+ outpatient centers treating substance use disorders via medication-assisted and behavioral therapies. The tech stack is clinical-grade (Epic Systems, Waystar) with business intelligence tooling (Power BI, Tableau, SQL) — typical of a mid-scale healthcare network managing compliance, billing, and care coordination. Active hiring is concentrated in clinical roles (90%+ of open positions), with projects focused on EHR training, care coordination workflows, and compliance reporting, reflecting the operational friction of scaling a multi-state treatment network.

Tech Stack 10 technologies

Core StackEpic Systems Power BI Tableau Waystar Excel SQL R Excel Power Pivot Microsoft Office PowerPoint

What Crossroads Is Building

◆Challenges

Opioid epidemic
Improving access to treatment
Reducing attrition
Reducing overdose deaths
Expanding provider coverage
Staffing shortages
Serving underserved populations
Improving census
Increasing ebitda
Patient census management

▲Active Projects

Community engagement events
Ehr training program
Patient care coordination
Emr workflow support during go-live
Community awareness events
Corrective action proposals and plans
Plans of correction tracking
Compliance reporting
New facility enrollment
State requirement sop development

Hiring Activity

Accelerating150 roles · 65 in 30d

Department

Healthcare

134

Ops

Finance

Legal

Support

Data

Seniority

Mid

Junior

Director

Senior

Manager

Lead

Notable leadership hires: Director of Nursing, Clinical Director, Medical Director, Program Director

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About Crossroads

Crossroads operates a network of 100+ outpatient treatment centers across nine U.S. states, founded in 2005 and headquartered in Greenville, South Carolina. The organization treats patients with substance use disorder using medication-assisted treatment (including Suboxone and Methadone) combined with behavioral health and counseling. Staff include doctors, nurse practitioners, counselors, and support professionals. Current challenges center on expanding provider capacity, reducing patient attrition and overdose risk, and maintaining census levels across facilities while serving underserved populations.

HeadquartersGreenville, South Carolina

Company Size501–1,000 employees

Founded2005

Hiring MarketsUnited States

Frequently Asked Questions

What is Crossroads Treatment Centers?

Crossroads is a treatment network operating 100+ outpatient centers across nine states since 2005, specializing in medication-assisted and behavioral therapies for substance use disorder.

What EHR system does Crossroads use?

Crossroads uses Epic Systems for electronic health records, along with Waystar for billing and business intelligence platforms including Power BI and Tableau for reporting and analytics.