Credence Global Solutions Tech Stack

Revenue cycle management and receivables services for healthcare and utilities

Financial Services Dallas, TX 1,001–5,000 employees Founded 2014 Privately Held

Credence Global Solutions operates a services-heavy RCM platform anchored in Epic, Cerner, and Athena — the dominant EHR stack in U.S. healthcare. The company is investing heavily in training infrastructure (RCM training program, upskilling initiatives, certification development) while wrestling with denial management and claims processing inefficiency, signaling a shift toward capability-building and operational maturity rather than new product launches. Leadership-tier hiring concentrated in VP and senior roles across operations and HR suggests organizational restructuring or scaling of service delivery.

Tech Stack 14 technologies

Core StackEpic Systems Jira Asana Cerner Athena Citrix Microsoft Office Word Excel Microsoft Project Athenahealth Meditech Cisco IOS SonicWall

What Credence Global Solutions Is Building

◆Challenges

Training gaps
Reducing insurance denial rates
Transitioning rcm services to new systems
Denial management
Aging control
Process compliance
Process improvements of existing processes
Operational due diligence for new clients
Identifying coverage discrepancies
Improving claims processing efficiency

▲Active Projects

Rcm training program
Upskilling programs
Company-wide training strategy
Process improvement for insurance rejections
Rcm specialized content development
Employee upskilling program
Certification program development
Training technology evaluation
Rcm transition project
Billing

Hiring Activity

Steady15 roles · 6 in 30d

Department

Ops

Healthcare

Operations

Support

Product

Seniority

Senior

Lead

Junior

Manager

Mid

Notable leadership hires: Team Lead

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About Credence Global Solutions

Credence Global Solutions is a services and technology provider for revenue cycle management, receivables management, and insurance claims processing. Based in Dallas with over 2,500 employees globally, the company serves healthcare systems, telecommunications providers, utilities, and media companies. The business combines human resources (billing, denial management, claims specialists) with front-end technology integration (Epic, Cerner, Athena connectors; Citrix for remote work infrastructure) and back-office process automation. Active hiring in India and the United States reflects offshore and onshore delivery models for high-volume, transaction-intensive services.

HeadquartersDallas, TX

Company Size1,001–5,000 employees

Founded2014

Hiring MarketsIndia, United States

Frequently Asked Questions

What EHR systems does Credence Global Solutions support?

Epic Systems, Cerner, Athena, Athenahealth, and Meditech. These are the primary clinical systems integrated into Credence's RCM and receivables management workflows.

What are Credence Global Solutions' main business challenges?

Reducing insurance denial rates, improving claims processing efficiency, managing aging receivables, identifying coverage discrepancies, and transitioning RCM services to new systems—reflected in active projects on denial management, process improvement, and training development.