Regional health system serving 20 counties across Michigan with Level II trauma and specialty care
Covenant HealthCare operates a multi-facility health system across northeast and central Michigan, anchored on Epic Systems and PACS for clinical and imaging workflows. The organization is tackling internal operational friction—coding backlogs, denials audits, patient flow bottlenecks, and rework errors appear across their active projects and pain-point list, suggesting a system under pressure to improve administrative throughput and revenue cycle efficiency while maintaining clinical quality.
Covenant HealthCare is a nonprofit health system based in Saginaw, Michigan, serving 20 counties across the Great Lakes Bay Region. The organization operates more than 20 inpatient and outpatient facilities, including a Level II Adult and Pediatric Trauma Center, with 623 acute care licensed beds and a physician network exceeding 600. Service lines span high-risk obstetrics, neonatal and pediatric intensive care, cardiology, oncology, orthopaedics, robotic surgery, and urgent care. The system processes over 80,000 visits annually in its trauma and emergency care center. Clinical operations run on Epic Systems and PACS; administrative and communications infrastructure use standard Microsoft and Adobe tools.
Covenant HealthCare serves 20 counties across northeast and central Michigan, operating more than 20 inpatient and outpatient facilities with 623 acute care licensed beds and a network of over 600 physicians.
Specialty services include Level II Adult and Pediatric Trauma, high-risk obstetrics, neonatal and pediatric intensive care, cardiology, oncology, orthopaedics, robotic surgery, bariatrics, neurology, and diabetes self-management programs.
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