Retail fashion brand scaling stores and digital channels globally
COS operates a 5,000+ person retail fashion business across stores and e-commerce, with hiring velocity accelerating—75 roles posted in the last 30 days. The department mix is heavily skewed toward sales and store operations (142 sales roles vs. 1 engineering), reflecting a traditional retail model. Current projects cluster around new store openings, merchandising optimization, and digital channel expansion, while pain points center on inventory optimization and stock-to-sales ratios—typical constraints for a multi-market retailer managing physical and digital inventory in parallel.
COS is a UK-headquartered fashion retailer (founded 2007) operating in 25+ countries with 5,001–10,000 employees. The brand positions itself around everyday luxury through design-focused collections emphasizing material quality and construction. The organization spans physical retail locations, e-commerce, and omnichannel operations. Tech infrastructure includes Emarsys (email/CRM), Jira and Confluence (internal collaboration), Google Analytics and Meta/TikTok advertising for digital marketing, and Storyblok for content management. The active hiring pipeline (166 open roles, 75 posted in 30 days) is dominated by store-front and operations positions, with accelerating velocity signaling expansion or staffing gaps across multiple regions.
COS uses Emarsys for CRM, Jira and Confluence for internal workflows, Google Analytics for web tracking, Meta Ads Manager and TikTok Ads for digital marketing, Adobe Creative Cloud for design, and Storyblok for e-commerce content management.
Active projects include new store openings and rebuilds, CRM growth initiatives, conversion rate optimization, digital channel expansion, shop floor merchandising, and store manager capability building—reflecting parallel focus on physical retail expansion and digital-omnichannel integration.
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