Co-op Tech Stack

Member-owned retail and professional services group across food, insurance, funeralcare, and legal

Retail Manchester, England 10,001+ employees Privately Held

Co-op operates a diversified member-owned business spanning grocery retail, insurance, funeralcare, and legal services across the UK. The hiring surge (67 roles in 30 days) is concentrated in legal (54 positions) and sales (23), reflecting aggressive expansion in estate planning and later-life services—a strategic bet on high-demand advisory verticals. The tech stack (SAP, Oracle, Salesforce, Power BI) is mature enterprise infrastructure; notably absent are modern data tools or AI/ML platforms, despite multiple projects tagged with AI enablement and an active data monetization roadmap, suggesting a gap between ambition and technical foundation.

Tech Stack 14 technologies

Core StackGoogle Analytics SAP Oracle Salesforce Power BI Excel Microsoft Office SQL Word Outlook LinkedIn MicroStrategy Circana PowerPoint

What Co-op Is Building

◆Challenges

Covering multiple locations across the uk
High demand for estate planning services
Food safety compliance
Availability or supply issues
Unlocking data value
Ai enabling estate administration processes
Inefficient planning and reporting processes
Meeting billing targets
High-volume caseload
Generating new business

▲Active Projects

Capture customer instructions using estate planning assistant software
Community group seminars on later life legal products
Estate administration ai enablement
Data monetisation strategy roadmap
Deliver talks and seminars to community groups
Free advice information clinics
Ai enabled estate administration processes
Re-launching app and website
Promotional planning
Design solutions for our legal case management system (cms) and workflows

Hiring Activity

Accelerating110 roles · 65 in 30d

Department

Legal

Sales

Ops

Finance

Marketing

Data

Logistics

Seniority

Junior

Mid

Senior

Manager

Lead

Notable leadership hires: Funeral Director, Head of Logistics

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About Co-op

Co-op is a large, member-owned mutual operating across food retail, insurance, funeralcare, and legal services in the UK. The organization is structured around four main divisions: a grocery retail network; an insurance subsidiary; a funeralcare business; and a legal services division (covering wills, probate, and estate administration). With 10,001+ employees based across multiple UK locations, Co-op operates at significant scale. Recent project activity centers on estate planning (customer instruction capture, AI-enabled administration workflows) and community engagement (seminars, legal clinics), alongside a website and app refresh. Internal challenges include multi-location coordination, food safety compliance, supply chain constraints, and process inefficiency—typical pain points for a diversified operator managing high-volume caseloads and billing cycles.

HeadquartersManchester, England

Company Size10,001+ employees

Hiring MarketsUnited Kingdom

Frequently Asked Questions

What is Co-op's tech stack?

Enterprise core: SAP, Oracle, Salesforce. Analytics: Google Analytics, Power BI, MicroStrategy. Office: Microsoft (Word, Excel, PowerPoint, Outlook). No modern data or ML infrastructure despite AI-enablement projects.

What is Co-op working on?

Estate planning and administration (customer instruction capture, AI workflows), community legal education, website/app re-launch, legal case management system redesign, and a data monetization strategy roadmap.