Confluent Health Tech Stack
Nationwide physical and occupational therapy network scaling clinic operations
Confluent Health operates a multi-state network of therapy clinics focused on musculoskeletal care, workplace wellness, and clinical education. The tech stack—Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, OmniStudio) plus Epic for clinical records and AWS EMR for analytics—reflects a healthcare operator managing patient workflows, billing, and referral pipelines. Active projects center on clinical documentation automation, scheduling optimization, and operational scaling (clinic reopening, travel location selection), while hiring remains concentrated in clinical roles with slower velocity, suggesting the org is optimizing existing operations rather than rapid expansion.
Tech Stack 15 technologies
What Confluent Health Is Building
◆Challenges
- Complex business processes and workflows
- After hours charting
- Reducing documentation time
- Operational transformation
- Hard-to-fill licensed clinical roles
- Lowering healthcare costs
- Travel pts needed in florida
- Hiring predictability
- Collecting outstanding balances
- Ensuring maximum reimbursement
▲Active Projects
- Ai enabled clinical documentation
- Clinic re-opening
- Travel location selection for clinics
- Community events promotion
- Marketing training program
- Automation of business processes using flow and process builder
- Scheduling optimization
- Full-cycle recruiting for physical therapist roles across assigned markets
- Partner with operational and clinic leaders throughout hiring process
- Clinical operations improvement
Hiring Activity
Department
Seniority
Notable leadership hires: Clinic Director