Integrated injury care platform spanning orthopedics, rehabilitation, and workers' compensation
Complete Care operates a multi-specialty injury care network across workers' compensation and auto accident recovery, anchored by eClinicalWorks EHR, Salesforce, and UKG workforce management. The hiring mix is heavily clinical (70 healthcare roles) with minimal recent velocity, and active projects focus on scheduling, compliance automation, and specialized programs like concussion management—suggesting internal operational scaling rather than market expansion. Pain-point visibility flags billing denials, claim authorization delays, and patient retention as friction points in a reimbursement-driven business.
Complete Care is a doctor-owned medical practice platform headquartered in Maitland, Florida, providing comprehensive injury and rehabilitation services since 2011. The business spans workers' compensation injury care, auto accident recovery, and ancillary specialties including orthopedic surgery, chiropractic care, pain management, and neurosurgery. The model emphasizes rehab-first care pathways, same/next-day patient access, and integrated diagnostics and therapy delivered in-house. Revenue is anchored by payer relationships (workers' compensation carriers and auto insurers) rather than direct consumer channels.
eClinicalWorks, integrated with Salesforce for case management and UKG for workforce scheduling and compliance tracking.
Workers' compensation injury care, auto accident recovery, orthopedic surgery, chiropractic care, pain management, neurosurgery, mental health, diagnostic imaging, and specialized concussion management and traumatic brain injury assessment.