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Complete Care Centers Tech Stack

Integrated injury care platform spanning orthopedics, rehabilitation, and workers' compensation

Medical Practices Maitland, Florida 201–500 employees Founded 2011 Privately Held

Complete Care operates a multi-specialty injury care network across workers' compensation and auto accident recovery, anchored by eClinicalWorks EHR, Salesforce, and UKG workforce management. The hiring mix is heavily clinical (70 healthcare roles) with minimal recent velocity, and active projects focus on scheduling, compliance automation, and specialized programs like concussion management—suggesting internal operational scaling rather than market expansion. Pain-point visibility flags billing denials, claim authorization delays, and patient retention as friction points in a reimbursement-driven business.

Tech Stack 13 technologies

Core StackSalesforce QuickBooks Workday SAP Oracle Siemens Microsoft Office eClinicalWorks UKG JazzHR Excel Word EHR

What Complete Care Centers Is Building

Challenges

  • Lack of proper assessment and support for patients
  • Compliance gaps
  • Authorization barriers
  • Supporting kpi goals linked to therapy throughput
  • Reducing billing denials
  • Reducing cancellations and improving retention
  • Improving clean-claim rates
  • Reducing claim denials
  • Monitoring outstanding authorizations
  • Need for better concussion management

Active Projects

  • Multi-service scheduling & care plan fulfillment
  • Compliance, production, and outcome support
  • Concussion management program
  • Traumatic brain injury assessment initiative
  • Action plans to improve performance metrics
  • Care plan compliance outreach
  • Patient retention interventions
  • Salary audits
  • Equity reviews
  • Pay transparency initiatives

Hiring Activity

Minimal85 roles · 0 in 30d

Department

Healthcare
70
Sales
7
HR
2
Legal
2
Ops
2
Finance
1
Marketing
1
Support
1

Seniority

Mid
43
Junior
30
Intern
5
Manager
5
Senior
2
Staff
1
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About Complete Care Centers

Complete Care is a doctor-owned medical practice platform headquartered in Maitland, Florida, providing comprehensive injury and rehabilitation services since 2011. The business spans workers' compensation injury care, auto accident recovery, and ancillary specialties including orthopedic surgery, chiropractic care, pain management, and neurosurgery. The model emphasizes rehab-first care pathways, same/next-day patient access, and integrated diagnostics and therapy delivered in-house. Revenue is anchored by payer relationships (workers' compensation carriers and auto insurers) rather than direct consumer channels.

HeadquartersMaitland, Florida
Company Size201–500 employees
Founded2011
Hiring MarketsUnited States

Frequently Asked Questions

What EHR system does Complete Care use?

eClinicalWorks, integrated with Salesforce for case management and UKG for workforce scheduling and compliance tracking.

What services does Complete Care offer?

Workers' compensation injury care, auto accident recovery, orthopedic surgery, chiropractic care, pain management, neurosurgery, mental health, diagnostic imaging, and specialized concussion management and traumatic brain injury assessment.