Cogeco Inc. Tech Stack
North American telecom and media operator with 1.6M customers across Canada and US
Cogeco operates a two-way broadband fiber network serving residential and business customers through its Cogeco Connexion and Breezeline divisions, supplemented by a radio and news media arm. The hiring surge is concentrated in marketing (40 open roles) and operations (28), with minimal engineering investment — a pattern typical of mature telecom operators managing customer acquisition and vendor relationships rather than building product. Active projects center on process automation, vendor management, and multi-year infrastructure planning, while pain points cluster around customer churn, reskilling for emerging tech, and compliance complexity across provincial and US state jurisdictions.
Tech Stack 44 technologies
What Cogeco Inc. Is Building
◆Challenges
- Process improvement within vendor management lifecycle
- Vendor performance monitoring
- Acquisition and brand building kpis
- Reskilling workforce for emerging technologies
- Customer churn
- Brand differentiation
- Compliance with employment laws
- Large-scale video growth
- Minimizing payment fraud risk
- Compliance across canadian and u.s. jurisdictions
▲Active Projects
- Quarterly campaigns
- Develop and maintain the hiring plan for all vendors
- Skill gap identification and career pathway development
- Process automation initiatives
- 360 communication strategies
- Vendor onboarding process
- Vendor hiring plan development
- Statement of work development
- Vendor contract database
- 3–5 year architectural roadmap
Hiring Activity
Department
Seniority
Notable leadership hires: HR Director, Programming Director, Marcom Lead
