Cleveland Museum of Art Tech Stack
Art museum managing collections, exhibitions, and donor engagement across 200+ staff
Cleveland Museum of Art operates a 201–500-person nonprofit with a tech stack anchored in museum-specific tools (Tessitura for ticketing and patron management) alongside standard Office/Creative Suite infrastructure. Active hiring skews heavily toward security and operations roles—11 and 5 posts respectively—alongside junior-level fills, suggesting internal focus on compliance, facility management, and back-office scaling rather than digital product innovation. Current work spans conservation science program launch, major gifts strategy refinement, and app testing, while pain points center on donor acquisition, stewardship systems, and removing technology friction in ticketing and proposals.
Tech Stack 13 technologies
What Cleveland Museum of Art Is Building
◆Challenges
- Increasing major gift contributions
- Expanding donor base
- Improving donor stewardship
- Removing technology barriers
- Establishing new conservation science program
- Budgeting and administration of lab
- Meeting critical deadlines
- Strengthening donor prospect identification system
- Creating persuasive funding proposals
- Ticketing and sales process issues
▲Active Projects
- Exhibitions and public programs
- Acquisitions of modern and contemporary native american artists
- Annual budget preparation
- Capital improvements coordination
- Recycling program management
- Major gifts program development
- Gift strategy development
- Proposal writing for major gifts
- Public-facing technology installations for major exhibitions
- Testing new artlens app builds
