Claire's Tech Stack

Omnichannel retailer scaling piercing services and in-store experiences

Retail Hoffman Estates, IL 10,001+ employees Privately Held

Claire's operates a large-scale retail footprint (10,000+ employees) with hiring acceleration concentrated almost entirely in store management and sales roles—454 positions posted in the last 30 days, 97% in sales/retail. The active project list reveals a business in tactical execution mode: visual merchandising refreshes, piercing training standardization, and social engagement campaigns. Pain points cluster around inventory accuracy and piercing conversion, suggesting internal friction between operational discipline and revenue per store.

Tech Stack 12 technologies

Core StackSmartsheet DocuSign Zendesk Salesforce Adobe Illustrator POS Microsoft Office Photoshop Excel Instagram Google Sheets

What Claire's Is Building

◆Challenges

Increasing sales
Maximizing sales
Minimizing costs
Ensuring compliance with regulations
Inventory accuracy
Inventory optimization
Sales performance improvement
Increasing piercing conversion
Meeting sales targets
Foot traffic

▲Active Projects

Visual merchandising initiative
Piercing training program
Piercing excellence
Create shareable moments
Social media engagement campaign
Visual merchandising refresh
Implementing guest program
Store operations support
Keep it fresh
Visual merchandising displays

Hiring Activity

Accelerating500 roles · 450 in 30d

Department

Sales

490

Security

Ops

Design

Legal

Marketing

Retail

Seniority

Manager

353

Junior

Mid

Director

Senior

Notable leadership hires: Regional Director, Director

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About Claire's

Claire's is a privately held omnichannel retailer headquartered in Hoffman Estates, IL, with a 60+ year history in fashion accessories and ear piercing. The company operates stores across North America and growing international markets (hiring active in France, Germany, UK, Ireland, Canada, and Peru). The core business spans retail locations, wholesale distribution, and in-store services, with particular focus on piercing as a revenue driver and customer experience differentiator. Current operational priorities include inventory optimization, compliance standardization, and foot-traffic conversion.

HeadquartersHoffman Estates, IL

Company Size10,001+ employees

Hiring MarketsFrance, United States, Germany, United Kingdom, Ireland, Canada, Peru

Frequently Asked Questions

What countries is Claire's hiring in?

Claire's has active hiring in the United States, France, Germany, United Kingdom, Ireland, Canada, and Peru, with the majority of open roles in store management and sales.

What is Claire's tech stack?

Primary tools include POS systems, Salesforce (CRM), Zendesk (support), Microsoft Office, Smartsheet (project management), DocuSheet (contracts), and Adobe Creative Suite for merchandising design.