Municipal operations platform across parks, transit, water, and public safety
City of Boise runs a distributed infrastructure operation across parks, recreation, water systems, airport terminals, and public safety—a tech stack anchored in legacy systems (PLC, VoIP, CAD, Revit) with recent additions of Power Platform and Power BI for visibility. A large-scale ERP implementation is underway, appearing simultaneously as both a major project and a top pain point, suggesting organizational strain around systems modernization. Hiring velocity is accelerating across operations and engineering roles, with a lean leadership tier (7 managers, 2 leads across 1,000+ staff), typical of public-sector structures.
The City of Boise is a municipal government employing over 2,000 people, operating as one of the largest employers in the Boise region. The organization manages a diverse portfolio: parks and recreation programs (picnic events, youth activities, senior shuttles, swim teams), airport operations (terminal upgrades, TSA checkpoint expansion), water infrastructure renewal, traffic and parking systems, and public safety. Active projects span recreation programming, new parking facilities, and a multiyear airport terminal upgrade. The tech environment reflects typical municipal constraints—entrenched desktop Microsoft Office and specialized engineering tools (CAD, Revit, ArcGIS) mixed with recent cloud adoption (Power Platform, Power BI).
Primary stack: PLC, UPS, VFDs, Excel, Word, PowerPoint, Microsoft Office, CAD, Revit, Power Platform, Access, Power BI, VoIP, ArcGIS Online, and GPS/GIS systems.
Large-scale ERP implementation, multiyear airport terminal upgrade, new parking facilities, expanded TSA checkpoints, recreation programs (youth, seniors, swim teams), and water renewal systems.
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