Regional ISP and managed IT services provider expanding fiber infrastructure across Appalachia
Citynet operates a regional telecom and IT services business anchored in West Virginia, with a dual revenue model: managed IT/cybersecurity for mid-market enterprise customers, and direct fiber-optic network buildout. The tech stack (Salesforce, AutoCAD, OTDR, GPS tools) and project list (fiber construction, OSP design, cost estimation, field surveys) reveal an organization scaling physical infrastructure—not software. Hiring skews heavily toward construction and field engineering roles, signaling active capital deployment in fiber deployment rather than product velocity.
Citynet delivers managed IT, cybersecurity, unified communications, and enterprise data solutions to businesses across West Virginia, Ohio, and western Pennsylvania. The company also operates and is rapidly expanding a wholly owned fiber-optic network, with completed gigabit-class deployments in Bridgeport, Snowshoe Mountain, and Philippi. Headquartered in Bridgeport with offices in Charleston and Morgantown, Citynet employs 201–500 staff and offers 24/7 customer support. The business model combines recurring managed services revenue (Salesforce-tracked) with capital-intensive fiber infrastructure buildout.
Citynet uses Salesforce (Sales Cloud, Service Cloud, Apex, Lightning) for customer management; Autodesk tools (AutoCAD, Civil 3D, Map 3D) for network design; OTDR and GPS survey equipment for field operations; and standard Microsoft Office and Google Earth for planning and documentation.
Citynet is headquartered in Bridgeport, West Virginia, with additional offices in Charleston and Morgantown, and operations in Ohio and western Pennsylvania.
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