Canadian hair salon chain with 100+ locations scaling operations and inventory systems
Chatters operates a national salon network with 1,200+ stylists across 100+ Canadian locations. The hiring mix is heavily sales and operations-focused (116 of 150 open roles), with active projects centered on inventory management, guest scheduling, and a 2026 BOPIS launch—suggesting a shift toward omnichannel retail. Pain points cluster around inventory ordering, supply chain velocity, and retail-operations tooling, indicating infrastructure constraints as the chain scales.
Notable leadership hires: Director
Chatters is a Canadian partnership operating full-service salons across 100+ locations nationwide. The business provides haircuts, color services, and professional beauty products (hair, nail, skin, body care), paired with an online shopping platform and a loyalty program. The company invests in stylist education, certification competitions, and career development. With 1,001–5,000 employees, Chatters operates in a steady hiring mode across sales, operations, and beauty roles, with headquarters in Mississauga, Ontario.
Core platforms include Salesforce Loyalty Cloud, ClickUp (project management), Gorgias (customer service), JotForm (forms and store communication), and Adobe. Day-to-day tools span Microsoft Office (Excel, Word, PowerPoint), Gmail, and Olaplex product software.
Active initiatives include guest appointment scheduling, inventory and product ordering systems, a 2026 BOPIS (buy online, pickup in-store) launch, new brand launches, and retail operations improvements like planograms and promotional planning.
Other companies in the same industry, closest in size