Chapters Health System Tech Stack
Nonprofit hospice and chronic illness care network with 30+ operating companies
Chapters Health System operates the nation's largest nonprofit hospice provider alongside a diversified portfolio spanning PACE programs, palliative care, home health, and value-based care entities like CareNu. The tech stack is firmly Microsoft-centric (Office, SharePoint, Project, Access) with Raiser's Edge for donor management—a footprint typical of nonprofit healthcare operations optimizing internal workflows and fundraising rather than building proprietary software. Active hiring is almost entirely clinical (276 of 308 roles), with a mid-level seniority skew, reflecting expansion across clinical service delivery and referral network development.
Tech Stack 12 technologies
What Chapters Health System Is Building
◆Challenges
- Fraud and abuse prevention
- Strong position against fraud and abuse
- Relationship enhancement with referral sources
- Ensuring timely access to services
- Compliance with regulations
- Fraud and abuse compliance
- Referral generation
- Reducing fraud and abuse
- Emotional stress workload
- Internal auditing
▲Active Projects
- Pace program
- Quality assessment and performance improvement
- Increase referrals admissions
- Enhance relationships with referral sources
- Hope connections program
- Implementation of additional volunteer options
- Development of volunteer program goals
- Evaluation of volunteer program effectiveness
- Market specific valor program strategies
- Implementation of affiliate committees
Hiring Activity
Department
Seniority
Notable leadership hires: Revenue Cycle Director, Clinical Team Lead
