Child and Family Services of Erie County, Inc. Tech Stack

Human services nonprofit providing foster care, counseling, and family support across Western New York

Non-profit Organizations Buffalo, NY 501–1,000 employees Founded 1873 Nonprofit

Child and Family Services operates a diversified portfolio of 30+ programs serving 10,000+ annual clients across foster care, adoption, domestic violence shelter, mental health counseling, and residential treatment. The org is actively modernizing its service delivery: current projects include tele-mental health expansion, AI initiative implementation, and program technology enhancements, while the hiring mix (dominated by healthcare roles) reflects operational scaling in direct care and support functions. Pain-point data signals internal focus on permanence outcomes, foster-parent recruitment logistics, and service workflow efficiency.

Tech Stack 10 technologies

Core StackPower BI Tableau Word Excel Outlook SQL Sisense Odoo Microsoft Office PowerPoint

What Child and Family Services of Erie County, Inc. Is Building

◆Challenges

Meeting contractual requirements for emergency placements
Recruiting sufficient foster parents for after-hours placements
Child condition deterioration leading to institutional care
Barriers to family reunification
Child outcomes
Strengthening skill building services
Developing enhanced skill building model
Ensuring timely permanence
Balancing skill building with educational activities
Improving service delivery and workflow efficiency

▲Active Projects

Foster parent appreciation events
Transition to longer-term placements
Ntdc trainer certification
Service plan development for crisis prevention
Program evaluation reporting
Ai initiative implementation
Direct skill building interventions
Enhanced skill building model
Program technology enhancements
Tele-mental health services

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Healthcare

Support

Ops

Childcare

Construction

Data

Seniority

Mid

Junior

Intern

Lead

Manager

Senior

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About Child and Family Services of Erie County, Inc.

Child and Family Services is a 150-year-old nonprofit headquartered in Buffalo, NY, serving children and families across Western New York. The organization operates 30+ distinct programs including foster care and adoption placement, family and individual counseling, residential treatment, mediation services, an employee assistance program, a domestic violence shelter (Haven House), and special education support. With 501–1,000 employees and 10,000+ annual clients, CFS combines direct care delivery (foster placements, residential programs, crisis intervention) with prevention and family-stability services. Current operational priorities include improving permanence timelines, expanding tele-mental health access, and enhancing in-home skill-building interventions.

HeadquartersBuffalo, NY

Company Size501–1,000 employees

Founded1873

Hiring MarketsUnited States

Frequently Asked Questions

What programs does Child and Family Services offer?

CFS operates 30+ programs including foster care and adoption, family and individual counseling, residential treatment, mediation services, an employee assistance program, a domestic violence shelter (Haven House), and special education services. Annual client volume exceeds 10,000.

What is Child and Family Services working on?

Current projects include tele-mental health service expansion, AI initiative implementation, foster parent appreciation and recruitment events, transition to longer-term placements, NTDC trainer certification, enhanced skill-building models, and program technology infrastructure upgrades.