Canadian Cancer Society operates a multi-channel fundraising and community engagement engine across research, advocacy, and patient support. The tech stack reveals a mature Salesforce-centric operations model (Sales Cloud, Service Cloud, Marketing Cloud) paired with Oracle NetSuite for financial management and ADP for HR—standard nonprofit backbone. Active adoption of Freshservice, DocuSign, and Power Automate signals a push toward process automation and digital donor workflows.
Notable leadership hires: Chief Mission Officer, Logistics Director, Run Director, Community Engagement Director
Canadian Cancer Society is a nonprofit headquartered in Toronto with 501–1000 employees focused on cancer research funding, health advocacy, and direct support services across Canada. The organization runs major fundraising initiatives including the CIBC Run for the Cure and digital independent fundraising campaigns, operates the Wheels of Hope transportation program for patients, and coordinates a network of volunteers and community supporters. Revenue generation and participant recruitment remain operational pressures, with the organization actively modernizing its Salesforce platform architecture and integrating automation tools to improve donation processing reliability, volunteer scheduling, and fundraising campaign efficiency.
Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), Oracle NetSuite, ADP Workforce Now, Freshservice, DocuSign, Power Automate, and Meta/Instagram for digital outreach.
Salesforce platform modernization, Wheels of Hope transportation expansion, digital fundraising campaigns, AI integration for process automation, cybersecurity awareness, and volunteer scheduling improvements.
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