Custom home storage and closet design with national franchise network
California Closets is a 5,000+ person design-and-build operation selling custom storage systems through franchise locations across North America. The tech stack is sales- and operations-heavy (Salesforce, Epicor, CAD tools, QuickBooks) with no engineering or data infrastructure — typical for a service-delivery business. Hiring is heavily weighted toward sales (49 roles) and construction (23), reflecting a model built on direct-to-consumer design consultations and in-home installation. Active pain points around lead-to-close ratios, sales process flow, and profitability suggest the organization is working to scale sales efficiency and reduce project-level costs.
California Closets designs and installs custom closets and storage systems for residential customers, operating through a network of franchise locations and company-owned studios. The business model centers on in-home design consultations, custom fabrication, and professional installation. With headquarters in Richmond, CA and hiring across the US, Canada, and Dominican Republic, the company manages multiple concurrent customer projects at scale. The operational footprint spans design, manufacturing, logistics, and field construction, with Salesforce and Epicor managing customer relationships and production workflows respectively.
Salesforce and Salesforce Marketing Cloud for CRM and marketing; Epicor for manufacturing/ERP; CAD tools (Solidworks, Onshape) for design; QuickBooks for accounting; Microsoft 365 (Teams, SharePoint, Office) for collaboration; Paylocity for HR.
Headquartered in Richmond, CA. Active hiring in the United States, Canada, and Dominican Republic indicates franchise and company-owned locations across North America.
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