QSR operator managing 10,000+ employees across production, finance, and supply chain
The Cheesecake Factory operates a large-scale restaurant production footprint with 10,000+ employees across manufacturing, finance, and operations. The tech stack is enterprise-heavy (SAP, Oracle, Workday, UKG Pro) with governance tools (MicroStrategy) and facility management (CMMS, PLC), reflecting a company managing complex, distributed operations. Current hiring velocity targets manufacturing and finance roles, particularly at mid and senior levels, while active projects cluster around three areas: plant optimization (predictive maintenance, production scheduling, equipment uptime), food-safety compliance (sanitation programs, microbiological monitoring), and labor-intensive processes (direct-labor recruiting, invoice processing, month-end close).
Notable leadership hires: Plant Director
The Cheesecake Factory is a publicly traded restaurant operator founded in 1978 and headquartered in Calabasas Hills, CA. The company operates a large estate of company-operated restaurants known for high-volume production and generous portions. Beyond front-of-house service, the business runs significant manufacturing, supply-chain, and back-office operations supporting 10,000+ employees. The organization manages complex plant environments requiring food-safety certification, equipment maintenance, labor scheduling, and financial controls. Hiring spans production, finance, HR, and support functions across the United States and Thailand.
Primary systems include SAP and Oracle for ERP, Workday for HR, UKG Pro for workforce management, MicroStrategy for analytics, CMMS for facility maintenance, and Microsoft Office suite. Active Directory and Azure Entra ID handle identity.
Active initiatives include predictive maintenance and equipment uptime optimization, food-safety compliance (sanitation, microbiological monitoring), production scheduling, direct-labor recruitment at scale, invoice processing efficiency, and month-end financial close automation.
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