Global e-commerce logistics network across 200+ countries
Cainiao operates a multinational logistics infrastructure serving cross-border and domestic e-commerce, with active projects focused on warehouse operations, returns processing, and network quality—revealing operational maturity in high-volume, repeatable processes. Hiring is concentrated in operations and logistics roles across 16 countries, with mid-level staff forming the bulk of recent additions, suggesting Cainiao is scaling execution capacity rather than rebuilding leadership or engineering.
Cainiao is a global logistics provider founded in 2013, headquartered in Hangzhou. The company operates three core business lines: global express delivery (covering cross-border and domestic segments in China, Europe, and the Americas), global supply chain services, and logistics technology solutions. The network spans over 200 countries and territories. The stated mission centers on enabling 24-hour nationwide and 72-hour worldwide delivery, positioning the company as infrastructure for e-commerce cross-border trade. The technology stack reflects operational maturity: SAP for ERP, warehouse management systems (WMS), FedEx and UPS integrations for carrier connectivity, and internal tools like DingTalk for workforce coordination.
Cainiao has active recruitment across 16 countries: France, Spain, Malaysia, Canada, Mexico, United States, Portugal, Singapore, Thailand, Germany, Belgium, Poland, Czechia, United Kingdom, China, and Russia.
Core systems include SAP ERP, warehouse management systems (WMS), FedEx Ship Manager and UPS WorldShip for carrier integration, SQL databases, and internal collaboration tools (DingTalk, Jira, Asana). Also uses Workday for HR and Power Query for analytics.
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