Regional health system managing 747 beds and 100+ locations across southwest Michigan
Bronson Healthcare operates a multi-hospital system across southwest Michigan with 9,000+ employees and 1,500+ medical staff. The tech stack is traditional healthcare—Epic EHR, Cerner, Workday, and AWS EMR for analytics—paired with heavy Microsoft Office tooling. Pain points cluster around revenue cycle (inaccurate patient data, billing compliance), care access workflows, and staffing constraints; active projects reflect operational focus on readmission reduction and payment models rather than technology innovation.
Notable leadership hires: Director
Bronson Healthcare is a nonprofit health system headquartered in Kalamazoo, Michigan, operating the largest integrated care network in southwest Michigan. The organization spans 747 licensed beds across four acute-care hospitals, urgent care, primary care clinics, home health, and wellness centers. Clinical specialties include emergency/trauma, cardiology, oncology, orthopedics, neurology, and behavioral health. Revenue cycle challenges—patient data accuracy, payment arrangements, and high-volume registration workflows—are core operational pain points, alongside clinical initiatives to reduce hospital readmissions and optimize length of stay.
Bronson uses Epic Systems as its primary electronic health record platform, complemented by Cerner and Misys systems for specialized clinical and billing functions.
Bronson Healthcare is headquartered in Kalamazoo, Michigan, serving as the largest employer and healthcare system in southwest Michigan.
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