Broadway Support Services Tech Stack

Debt settlement and financial counseling operations in Latin America

Financial Services Distrito Nacional, Santo Domingo 1,001–5,000 employees Founded 2021 Self-Owned

Broadway Support Services operates a debt settlement and financial advisory business for US-based clients, anchored in the Dominican Republic. The tech stack is operational and BI-heavy (Tableau, Power BI, Looker, Snowflake, Redshift, BigQuery) rather than product-engineering focused, reflecting a services-delivery model. Current hiring velocity is accelerating across operations, support, and HR — consistent with scaling customer-facing teams — while pain points cluster around high-volume support, timecard accuracy, and compliance management.

Tech Stack 24 technologies

Core StackTableau Power BI Looker Snowflake Redshift BigQuery ICIMS Salesforce Active Directory Excel SQL Salesforce Marketing Cloud PowerPoint Word Microsoft Office Visio SharePoint CMMS BMS UPS Teleopti AWS WorkSpaces Microsoft 365 WhatsApp

What Broadway Support Services Is Building

◆Challenges

Marketing performance improvement
High-volume customer support
Maintaining infrastructure across multiple locations
Managing client escalations
Maintaining performance metrics
Accurate timecard processing
High volume recruiting
Process gaps
Ensuring compliance with security policies
Managing vendor performance

▲Active Projects

Us core cs process improvement initiatives
Energy efficiency and sustainability programs
Preventive maintenance plan
Audit readiness
Vendor corrective actions
Energy efficiency initiatives
Capital projects
Fit-outs
Learning program administration
Schedule optimization initiative

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Ops

Support

Sales

Security

Finance

Marketing

Seniority

Mid

Junior

Lead

Manager

Intern

Senior

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About Broadway Support Services

Broadway Support Services is a debt settlement and financial counseling company serving clients across the United States. Founded in 2021 and headquartered in Santo Domingo, Dominican Republic, the company operates as an affiliate to one of the largest US debt settlement firms. The business model centers on one-on-one client guidance and education to help individuals reduce debt and rebuild financial stability. With 1,001–5,000 employees concentrated in the Dominican Republic, the company manages customer intake, support, and back-office operations at scale.

HeadquartersDistrito Nacional, Santo Domingo

Company Size1,001–5,000 employees

Founded2021

Hiring MarketsDominican Republic

Frequently Asked Questions

What tech stack does Broadway Support Services use?

BI and analytics: Tableau, Power BI, Looker, BigQuery, Redshift, Snowflake. CRM/operations: Salesforce, Salesforce Marketing Cloud, ICIMS. Infrastructure: AWS WorkSpaces, Active Directory, Microsoft 365, SharePoint. No product engineering or API stack.