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BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Tech Stack

24/7 IT support and infrastructure management for distributed teams

Information Technology & Services London, London 11–50 employees Founded 2015 Privately Held

Brilliant Computers Citadel operates a global IT support business with 11–50 employees distributed across Europe, Africa, and Latin America. The hiring velocity is accelerating—20 roles posted in the last 30 days, concentrated almost entirely in support (24 open positions). The tech stack reveals a sales-operations organization: HubSpot, Zoho CRM, Salesforce, Apollo, Lemlist for lead gen; ServiceNow and Remedy for service delivery; AnyDesk, TeamViewer for remote access. Pain points around remote support access and pipeline growth suggest they're scaling outbound motion while wrestling with the inherent friction of hands-off technical work.

Tech Stack 38 technologies

Core StackHubSpot Salesforce Mailchimp Google Analytics Active Directory ServiceNow Cisco macOS Windows Zoho CRM Apollo Lemlist Zoho Campaigns Sales Navigator LinkedIn Looker Studio Excel Google Sheets Microsoft 365 PuTTY Teams AnyDesk RJ45 Windows 10 Ghost Configuration Manager Remedy IT Service Management TeamViewer TCP/IP DNS+7 more

AdoptingWindows 11

What BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Is Building

◆Challenges

Ensuring quality assurance
Pipeline growth
Qualified lead generation
Remote support physical access limitations

▲Active Projects

Hardware refurbishment and resale
Outbound lead generation campaigns
Inbound funnel development
Partner channel development

Hiring Activity

Accelerating30 roles · 20 in 30d

Department

Support

24

Engineering

1

HR

1

Sales

1

Seniority

Mid

17

Junior

9

Lead

1

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About BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY

Brilliant Computers Citadel provides 24/7 IT infrastructure management and end-user support, serving businesses globally with onsite and remote assistance. Founded in 2015 and based in London, the company operates across IT asset management, network solutions, deskside support, and PC maintenance. Current projects include hardware refurbishment and resale, outbound lead generation, and partner channel development. The organization is predominantly support-focused with minimal internal engineering, reflecting a service-delivery model rather than product-led positioning.

HeadquartersLondon, London

Company Size11–50 employees

Founded2015

Hiring MarketsNigeria, Zimbabwe, South Africa, Namibia, Eswatini, Colombia, Andorra, Austria

Frequently Asked Questions

What countries does Brilliant Computers Citadel hire in?

Nigeria, Zimbabwe, South Africa, Namibia, Eswatini, Colombia, Andorra, Austria, Bosnia and Herzegovina, Belgium, Dominican Republic, Estonia, Bulgaria, Croatia, Denmark, Morocco, and Romania — primarily Africa and Eastern Europe.

What IT support tools does Brilliant Computers Citadel use?

ServiceNow, Remedy IT Service Management, AnyDesk, TeamViewer for support delivery; HubSpot, Zoho CRM, Salesforce for sales and operations; Active Directory, Configuration Manager for infrastructure.