Loyalty platform for independent and fine-dining restaurants
Blackbird is a restaurant loyalty company founded in 2022, operating across major US markets (NYC, LA, SF, Charleston, Hamptons, Denver) with a tech stack built on React, TypeScript, and Next.js. The company is actively scaling its payments and rewards infrastructure—integrating crypto support and building out a two-tier partnership strategy—while hiring heavily into sales and ops roles, signaling a push toward restaurant acquisition and partner success at scale.
Blackbird builds a loyalty platform designed specifically for restaurants, with backing from major fintech and crypto investors including American Express, Coinbase, and Andreessen Horowitz. The product is operational across five major US cities and mountain regions, with plans to expand further. The company's project roadmap centers on standardizing restaurant success workflows, integrating payments and rewards processing, and developing partnership models that bridge traditional hospitality with blockchain and fintech rails.
Blackbird uses React, TypeScript, Next.js, and WebSockets for the frontend, with Python and SQL for backend services. The stack includes Claude for AI features, HubSpot for CRM, Metabase for analytics, and Google Sheets for operational data.
Blackbird Labs is headquartered in New York, NY and operates in NYC, Los Angeles, San Francisco, Charleston, the Hamptons, Denver, and surrounding mountain regions.
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