BIPA is Austria's dominant pharmacy and beauty retailer, operating 600+ stores with over 4,000 employees and a deep loyalty program (jö Bonus Club). The tech stack is lean—Microsoft Office, Figma, Hotjar, Google Analytics—but the active project backlog reveals a shift toward digital maturity: UX/UI overhaul of the online shop and app, design system foundation, and gamification campaigns. Hiring velocity is accelerating with a lean but balanced mix across sales, marketing, and design, signaling intensified focus on digital conversion and customer experience.
BIPA Parfumerien Gesellschaft m.b.H., founded in 1980 and headquartered in Wiener Neudorf, is Austria's largest specialty drugstore chain. The company operates approximately 600 locations across Austria and employs over 4,000 staff. BIPA stocks over 15,000 branded and proprietary products across beauty, haircare, fragrance, oral care, and baby categories, with house brands including BI CARE, BI HOME, and BABYWELL. The business is part of REWE International AG and partners with the jö Bonus Club to offer customer rewards and personalized offers. Beyond retail, BIPA provides supplementary services including textile cleaning and CEWE photo services.
BIPA partners with the jö Bonus Club, a membership program offering personalized deals and rewards to regular customers. The program is a core focus for the business, with dedicated CRM and engagement initiatives.
BIPA operates approximately 600 retail locations across Austria, making it the country's largest drugstore chain by store count.
BIPA uses Microsoft Office (PowerPoint, Excel, Outlook), Figma for design, Google Analytics and Hotjar for conversion tracking, and Asana for project management. They are actively developing UX/UI for their online shop and building a design system.
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