European casual-dining group scaling Italian restaurants across 10 countries
Big Mamma Group operates 35+ Italian restaurants across Europe and the UAE, with a workforce exceeding 2,700 people. The tech stack is deliberately lean—Lightspeed (POS), Deliverect (order routing), NetSuite (ERP), 7Rooms (reservations)—reflecting a hospitality-first, not tech-first, operational model. Hiring velocity is accelerating across ops roles (151 open positions), with active projects spanning CRM deployment, scalable sales playbooks, and preventative maintenance programs; pain points cluster around cost control, food waste, and inventory management—classic unit-economics challenges for multi-location restaurant groups scaling across borders.
Notable leadership hires: Head of People, Restaurant Director, Head Chef, Regional Director of Sales
Big Mamma Group is a privately held Italian restaurant company founded in 2015 and headquartered in Paris. The group operates full-service trattorias, osterias, and a digital delivery brand (Napoli Gang, launched 2020) across France, Italy, Spain, United Kingdom, Belgium, Germany, Monaco, and the UAE. The company emphasizes sourcing directly from small Italian producers and positions hospitality as a career path rather than a transient role. With over 2,700 team members and ongoing expansion—including a new location opening in Juno Beach—the organization is managing growth across multiple countries, currencies, and regulatory environments.
Lightspeed (POS), Deliverect (order management), 7Rooms (reservations), NetSuite (ERP), and Instagram/TikTok for marketing. Stack is focused on operations, inventory, and customer communication rather than proprietary technology.
Active expansion includes a new restaurant opening in Juno Beach. The group is also hiring across Italy, Germany, France, Spain, Ireland, UK, Monaco, Belgium, and the UAE, signaling ongoing European and international growth.
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