Behavioral Health Network, Inc (BHN) Tech Stack

Community mental health and substance abuse provider across Massachusetts

Mental Health Care Springfield, MA 1,001–5,000 employees Founded 1937 Nonprofit

Behavioral Health Network is a 1,000+ person nonprofit delivering mental health, substance abuse, and developmental disability services across Massachusetts. Tech stack is wholly Microsoft-dependent (365, Azure, Entra, Intune, Purview) with Zoom and Smartsheet filling communication and task-management gaps—a lean, enterprise-standard setup typical of healthcare nonprofits managing clinical workflows at scale. Hiring is heavily clinical (156 of 167 active roles in healthcare), weighted toward mid-level and junior positions, matching their focus on expanding direct care capacity and launching new service programs.

Tech Stack 11 technologies

Core StackZoom Smartsheet Intune Microsoft Office Windows Excel Word Azure Azure Entra ID Purview Microsoft 365

What Behavioral Health Network, Inc (BHN) Is Building

◆Challenges

Reducing unnecessary hospitalizations
Preventing medication errors
Reducing hospitalizations and incarcerations
Vendor strategy
Wait list management
Ensuring timely access to services
Crisis prevention
Reducing out-of-home services
Operational excellence across integrated teams
Documentation compliance

▲Active Projects

Community wraparound program
Aba internship program
In-home therapy program
New view program
Continuous quality improvement initiatives
My sister’s house program
Connections program
Cole’s place program
Recovery support navigation
Behavior intervention plan implementation

Hiring Activity

Decelerating170 roles · 35 in 30d

Department

Healthcare

156

Support

Education

Ops

Security

Seniority

Mid

Junior

Intern

Senior

Director

Staff

Manager

Notable leadership hires: Program Director, Assistant Program Director, Culinary Director

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About Behavioral Health Network, Inc (BHN)

Founded in 1937, BHN operates as a community-based behavioral health nonprofit serving individuals and families in Massachusetts with mental health conditions, substance use disorders, and intellectual or developmental disabilities. Service portfolio spans crisis intervention, detox, outpatient therapy, children and youth programs, forensic services, early intervention, and recovery support navigation. The organization is actively scaling program capacity through wraparound services, in-home therapy, and peer navigation roles. Current operational focus is reducing unnecessary hospitalizations and incarcerations, improving wait-list management, and tightening documentation compliance across integrated clinical teams.

HeadquartersSpringfield, MA

Company Size1,001–5,000 employees

Founded1937

Hiring MarketsUnited States

Frequently Asked Questions

What is BHN's primary service area?

Behavioral Health Network operates across Massachusetts, serving communities with mental health, substance abuse, and developmental disability services. Founded in 1937, it is a nonprofit with 1,001–5,000 employees headquartered in Springfield, MA.

What programs does Behavioral Health Network offer?

BHN's specialty areas include addiction services, crisis intervention, mental health outpatient therapy, intellectual and developmental disabilities support, detox, forensic services, children and youth services, early intervention, and recovery support navigation. Active programs include wraparound services, in-home therapy, and peer navigation initiatives.