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Batgroup Tech Stack

Cleaning services platform with integrated payroll and compliance tooling

Facilities Services Pully, Vaud 51–200 employees Founded 2020 Privately Held

Batgroup operates three interconnected businesses—a booking platform (Batmaid), a recruiting marketplace (Batwork), and a compliance/payroll system (Batsoft)—designed to formalize the home-cleaning sector and combat undeclared work. The hiring mix is finance- and HR-heavy, reflecting active focus on internal controls, agent retention, and operational scaling; they're building a Lisbon hub and running process-improvement work in Portugal, signaling geographic expansion.

Tech Stack 18 technologies

Core StackPower Query Braze Klaviyo BigQuery Canva Figma Excel Microsoft Office Microsoft Dynamics 365 Bloomreach Google Meta TikTok LinkedIn Google Analytics 4 SQL Adobe Instagram

What Batgroup Is Building

Challenges

  • Undeclared work and exploitation
  • Scaling agent recruitment
  • Improving controls and efficiency
  • Improving agent retention
  • Internal controls compliance
  • Scheduling issues
  • Accessibility problems
  • Lack of fair wages
  • Lack of social protection
  • Implement systems to improve controls and efficiency

Active Projects

  • Coordinate annual audit
  • Hr initiatives focused on agent retention, skill development and overall satisfaction
  • Implement systems to improve controls and efficiency
  • Process improvement in portugal
  • Review and analysis of quarterly and annual financial statements
  • Customer experience in portugal
  • Build growing operations hub in lisbon
  • Refine sops and knowledge base
  • Paid media engine
  • Bloomreach lifecycle flows

Hiring Activity

Accelerating15 roles · 6 in 30d

Department

Finance
4
HR
3
Support
3
Marketing
2
Ops
1

Seniority

Junior
5
Manager
4
Intern
2
Lead
1
Senior
1

Notable leadership hires: Operations Team Lead

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About Batgroup

Batgroup is a Swiss-based cleaning services group founded in 2020, headquartered in Pully (Vaud). The company operates three complementary platforms: Batmaid (a consumer-facing booking service and the employer of cleaning agents), Batwork (a B2B recruiting marketplace for placement), and Batsoft (a compliance and payroll tool for agent management and insurance). The core mission is to professionalize the home-cleaning sector by bringing undeclared workers into formal employment. Batgroup employs 51–200 people and is actively scaling operations, with ongoing expansion into Portugal and internal-focus projects around agent retention, scheduling systems, and regulatory compliance.

HeadquartersPully, Vaud
Company Size51–200 employees
Founded2020
Hiring MarketsSwitzerland, Portugal

Frequently Asked Questions

What tech stack does Batgroup use?

Batgroup's core stack includes Microsoft Dynamics 365 (CRM), BigQuery (analytics), Power Query (ETL), SQL, and marketing platforms (Bloomreach, Braze, Klaviyo). They use Google Analytics 4, Figma, and Adobe for design and reporting.

What is Batgroup working on?

Current priorities include agent retention and skill development programs, process improvement and operational scaling in Portugal, implementation of internal-control systems, refining SOPs, a paid-media engine, and Bloomreach lifecycle automation for customer engagement.

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