Bassett Healthcare Network Tech Stack

Rural integrated health system across eight NY counties with six hospitals

Hospitals and Health Care Cooperstown, NY 1,001–5,000 employees Founded 1922 Nonprofit

Bassett Healthcare Network operates a six-hospital system serving 5,600 square miles of rural upstate New York. The tech stack is clinically anchored—Epic, PACS, Point Click Care, da Vinci Surgical—with administrative layers (UKG, Office suite). Hiring remains heavily clinical (499 healthcare roles across 551 active openings), with acute pain points around patient flow, clinic efficiency, and staffing gaps rather than technology modernization.

Tech Stack 13 technologies

Core StackEpic Systems PACS UKG Microsoft Office Excel Word PowerPoint Outlook iPad Point Click Care da Vinci Surgical System Flash Subversion

What Bassett Healthcare Network Is Building

◆Challenges

Improving patient flow
Improving clinic efficiency
Revenue capture
Budget management
Insurance eligibility processing
Enhancing patient safety
Staffing shortages
Expense control
Staffing problems
Cost-effective medication use issues

▲Active Projects

Patient experience system development
Departmental quality assurance and performance improvement
Performance improvement initiatives
Policy development and implementation
Research projects with bassett research institute
Care gap closure initiative
Capital projects for renovations and new construction
Pi project
Performance improvement and risk management activities
School-based health program

Hiring Activity

Steady550 roles · 170 in 30d

Department

Healthcare

499

Ops

Security

Engineering

Logistics

Operations

Pharmacy

Seniority

Junior

208

Mid

165

Senior

101

Staff

Intern

Manager

Lead

C-Level

Notable leadership hires: Chief Physician, Service Line Director

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About Bassett Healthcare Network

Bassett Healthcare Network is a nonprofit integrated health system serving eight counties in Central New York since 1922. The organization comprises six hospitals, skilled nursing facilities, community and school-based health centers, and affiliated health partners. The patient population spans a rural region of 5,600 square miles. Current operational priorities include closing care gaps, improving patient experience and safety, managing insurance eligibility and revenue capture, and addressing persistent staffing and cost pressures across clinical and administrative functions.

HeadquartersCooperstown, NY

Company Size1,001–5,000 employees

Founded1922

Hiring MarketsUnited States

Frequently Asked Questions

What EHR does Bassett Healthcare Network use?

Bassett uses Epic Systems as its core EHR, along with PACS for imaging and Point Click Care for post-acute care management across its six hospitals and skilled nursing facilities.

Where is Bassett Healthcare Network headquartered?

Bassett Healthcare Network is headquartered in Cooperstown, New York, and serves a rural eight-county region in Central New York covering 5,600 square miles.