Canadian bank scaling SME lending and wealth management across retail and institutional channels
Laurentian Bank operates across retail, SME, and institutional segments with a 1.5M-customer base and 2,900+ employees, predominantly in Québec and across Canada. The tech stack is conventional (Excel, Bloomberg, T24, Office suite, Salesforce) — typical for a regulated bank — but the hiring acceleration (36 roles in 30 days, finance-heavy mix) paired with active projects around modernization, stock financing, and omnichannel experience suggests a push to upgrade legacy systems while scaling higher-margin lending products. Pain-point data confirms this: modernizing legacy financial systems, dealer onboarding friction, and omnichannel experience flow are all barriers to growth.
Notable leadership hires: Account Director, Business Development Director, Account Analysis Director
Laurentian Bank is a public, Canadian-headquartered banking institution serving 1.5 million customers across retail, small and medium-sized enterprise, real estate development, and institutional segments. The retail footprint is anchored in Québec branches; B2B Bank (a subsidiary) is a major distributor of banking products and investment accounts through advisors and brokers across Canada. Laurentian Bank Securities provides brokerage services to institutional and retail investors. The bank operates across deposit-taking, commercial lending, mortgages, securities underwriting, and wealth management, with specialized teams serving SMEs and real estate developers.
Core systems include T24 (core banking platform), Salesforce (CRM), Bloomberg (market data), Microsoft Office suite (Excel, Word, PowerPoint), and VBA for scripting. The stack reflects traditional banking infrastructure.
Retail banking (Québec branches), SME and real estate development lending (specialized national teams), B2B Bank (broker-distributed products), and Laurentian Bank Securities (institutional and retail brokerage).
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