Fondazione SOS il Telefono Azzurro ETS Tech Stack

Child protection nonprofit operating 24/7 support and emergency services across Italy

Non-profit Organizations Milano, Italia 51–200 employees Founded 1987 Nonprofit

Telefono Azzurro operates a national child safety network handling crisis support, emergency response, and prevention education. The tech stack is enterprise-standard (Google Workspace, Salesforce, Azure, SharePoint) rather than specialized—reflecting a mission-driven organization scaling operations support rather than building proprietary platforms. Active hiring skews heavily toward ops and support (46 of 77 roles), with ongoing projects focused on listening-service infrastructure, digital citizenship education, and bullying prevention, suggesting a phase of service expansion and internal digitalization alongside core crisis response.

Tech Stack 21 technologies

Core StackSalesforce Active Directory Linux WordPress JavaScript Windows Server Google Workspace Microsoft Office WhatsApp Salesforce Marketing Cloud Windows 10 Azure SharePoint Moodle Excel Word PowerPoint HTML CSS R SPSS

What Fondazione SOS il Telefono Azzurro ETS Is Building

◆Challenges

Timely reporting
Service improvement
Mission sustainability
Digital development strategy
Accelerating platform intervention on dangerous content
Digital risk trends
Risk from new technologies
Ensuring compliance with labor laws
Improving emergency line service
Increasing individual donations

▲Active Projects

Monitoring system implementation
Campaign implementation
Linea 114 multichannel listening service
Listening and emergency services project
Christmas campaign launch
Organizational development
Internal digital tool development
Territorial strategy development
Bullying prevention projects
Digital citizenship education projects

Hiring Activity

Steady75 roles · 25 in 30d

Department

Ops

Support

Marketing

Finance

Engineering

Fundraising

Executive

Seniority

Mid

Senior

Junior

Intern

Manager

Lead

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About Fondazione SOS il Telefono Azzurro ETS

Founded in 1987 by Professor Ernesto Caffo, Telefono Azzurro is an Italian nonprofit foundation dedicated to protecting children and adolescents from abuse, violence, and exploitation. The organization operates a 24/7 national listening line (1.96.96) and emergency service (114 Emergenza Infanzia), staffs regional territorial centers, and runs prevention and education programs in schools and communities. Core services include crisis counseling, emergency response to disasters affecting minors, support for children of incarcerated parents, and digital safety education. The organization collaborates with schools, institutions, and corporate partners to build awareness and protect vulnerable children across Italy.

HeadquartersMilano, Italia

Company Size51–200 employees

Founded1987

Hiring MarketsItaly

Frequently Asked Questions

What is Telefono Azzurro's main service?

A 24/7 national listening and emergency helpline (1.96.96 and 114 Emergenza Infanzia) for children and adolescents in crisis, supported by regional territorial centers across Italy offering counseling and protection services.

What technology does Telefono Azzurro use?

Enterprise platforms including Google Workspace, Salesforce, Azure, SharePoint, WordPress, and Moodle, alongside Microsoft Office and Active Directory for internal operations and service delivery.