Regional managed IT, security, and fiber connectivity provider for Midwest enterprises
Aureon operates a full-stack infrastructure business—fiber, managed IT, security, contact center, and voice—across the Midwest, built on Cisco/Fortinet networking and ConnectWise service delivery. The hiring profile (support-heavy, junior-weighted, accelerating) and project backlog (managed services SOP development, bundle architecture, go-to-market for managed security) suggest they're scaling customer-facing support and productizing service offerings—but pain points flag acquisition and pipeline growth as immediate blockers.
Aureon provides managed IT services, business-grade fiber and Internet connectivity, network security, cloud voice, contact center operations, and IT consulting to mid-market organizations across Iowa and surrounding regions. Founded in 1988 and privately held, the company operates with 501–1,000 employees split between direct service delivery (Midwest-based support and IT teams), sales, and operations. Core infrastructure runs on Cisco, Brocade, and Fortinet hardware; service delivery and CRM layer on ConnectWise, Salesforce, and HubSpot. The business model centers on reducing downtime and operational friction through integrated, single-vendor accountability.
Cisco and Brocade for networking; Fortinet for security; ConnectWise for service delivery management; Salesforce and HubSpot for sales; Microsoft 365, Teams, and Outlook for productivity; TCP/IP, MPLS, BGP, and segment routing protocols for backbone operations.
Managed IT services SOP refinement, managed security services go-to-market, managed services bundle architecture, and product roadmaps across their IT and security service lines—indicating a shift toward scaling and productizing traditionally custom delivery.
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