Regional security guard services with K9 and physical security specialization
Arrow Security operates as a large regional guarding company with 5,000–10,000 employees across the US and Canada, founded in 1985. The tech stack is operational rather than cutting-edge—Excel, HubSpot, ADP, Paychex, SharePoint, QuickBooks—reflecting a labor-intensive services business focused on compliance and payroll at scale. Current hiring acceleration in security roles combined with active pain points around compliance gaps, onboarding cycle time, and training outcomes suggests the company is scaling workforce management and standardizing operational processes.
Notable leadership hires: Chief Compliance Officer
Arrow Security provides physical security guard services, K9 units, and security technology across multiple markets as a privately held company headquartered in Smithtown, New York. The organization serves mid-market and enterprise clients requiring regional coverage with local responsiveness. The guarding model is labor-intensive: hiring focuses heavily on security officer roles with parallel growth in compliance, HR, and ops functions. Active projects center on client onboarding workflows, emergency preparedness curricula, and incident response training—all pointing toward standardizing how new accounts are launched and how field personnel are trained and managed.
Core systems include Excel, HubSpot (CRM), ADP and Paychex (payroll), QuickBooks (accounting), Lighthouse (operations), and SharePoint (collaboration). The stack is operational, with emphasis on HR, compliance, and financial management.
Pain points include compliance gaps across systems, slow onboarding cycle times, risk assessment and vulnerability detection weaknesses, pricing accuracy issues, and training gaps among field personnel.
Other companies in the same industry, closest in size