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Arklok Tecnologia Tech Stack

IT hardware and infrastructure outsourcing for Brazilian enterprises

Information Technology & Services Barueri, São Paulo 501–1,000 employees Founded 2008 Privately Held

Arklok operates a full-stack IT equipment outsourcing business across notebooks, desktops, monitors, and mobile devices for mid-market and enterprise clients in Brazil. Active hiring in support and logistics signals scaling operational capacity, while projects centered on credit modeling, Zendesk automation, and process improvement indicate an internal shift toward financial risk management and customer service efficiency beyond traditional hardware rental.

Tech Stack 18 technologies

Core StackZendesk Power BI Jira Trello Monday.com SAP Tableau TOTVS WMS Excel PowerPoint Protheus Google Sheets Windows Microsoft Office SQL NFC-e Microsoft Project

What Arklok Tecnologia Is Building

◆Challenges

Increasing automation resolution rate
Credit recovery
Improving customer service efficiency
Reducing recurring issues
Expanding presence in region
Credit limit definition
Automating processes
Strengthening strategic partnerships
Sla compliance
Support workflow optimization

▲Active Projects

Credit model development
Credit decision engine
Zendesk platform implementation and customization
Chatbot operation and evolution
Root cause analysis and corrective action plans
Contract audit and billing verification
Project profitability analysis
Data consolidation across crm, erp, and bi
Continuous systemic process improvement
Process automation

Hiring Activity

Accelerating25 roles · 20 in 30d

Department

Support

8

Logistics

6

Sales

5

Finance

3

Ops

2

Product

1

Purchasing

1

Seniority

Mid

10

Junior

9

Senior

7

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About Arklok Tecnologia

Arklok is an IT infrastructure outsourcing provider founded in 2008, headquartered in Barueri, São Paulo. The company operates a 4,000 m² distribution center, in-house repair and maintenance lab, and dedicated logistics fleet to serve public and private sector clients across Brazil. Service offerings span hardware-as-a-service, infrastructure solutions, and consulting, with emphasis on cost reduction and operational flexibility. The company maintains technical certifications and conducts regular service audits to support enterprise-grade SLAs.

HeadquartersBarueri, São Paulo

Company Size501–1,000 employees

Founded2008

Hiring MarketsBrazil

Frequently Asked Questions

What is Arklok's primary business model?

Arklok operates a full outsourcing model for IT infrastructure, leasing hardware (notebooks, desktops, monitors, mobile devices) to Brazilian enterprises while managing maintenance, repair, and logistics in-house.

Where is Arklok located and hiring?

Arklok is headquartered in Barueri, São Paulo, Brazil and currently hiring across Brazil. Active roles focus on support (8), logistics (6), and sales (5) positions.

What tech stack does Arklok use?

Arklok runs Zendesk for customer service, SAP and TOTVS for ERP, Power BI and Tableau for analytics, and Monday.com and Jira for project management, with SQL and Excel for data operations.