Direct-to-consumer furniture retailer with global artisan supply chain
Arhaus operates a 1,000+ person public furniture retailer built on direct artisan partnerships and sustainable sourcing. The tech stack is heavily weighted toward legacy ERP (SAP S/4HANA + BTP) and Microsoft Office productivity tools, with modern customer engagement via Salesforce, Klaviyo, and social platforms—a pattern typical of retail operations scaling order fulfillment at volume. Hiring velocity is accelerating across sales (71 open roles) and operations (36), while pain points cluster around inventory accuracy, shipment reliability, and delivery scaling, suggesting operational friction common to furniture logistics.
Notable leadership hires: Warehouse Lead, Director Marketing, Client Services Lead
Arhaus manufactures and sells home furniture and décor through direct-to-consumer and retail channels, sourcing pieces from artisan workshops across North America, Europe, and Asia. Founded in 1986 and headquartered in Ohio, the company positions itself on sustainably sourced materials, handcrafted construction, and heirloom durability rather than fast-furniture economics. With 1,001–5,000 employees and active projects spanning product launches, seasonal assortment planning, vendor performance, and store expansion, Arhaus operates a complex supply chain involving manufacturing coordination, warehouse management, and last-mile delivery. Current hiring focus emphasizes sales and operations roles, with junior-to-mid-level talent representing the majority of open positions.
Arhaus uses SAP S/4HANA and SAP BTP for enterprise operations, Salesforce for CRM, Klaviyo for email marketing, and Microsoft Office (Excel, Word, PowerPoint). Social and digital presence run on Instagram, TikTok, Pinterest, Meta, and YouTube.
Arhaus is headquartered in Boston Heights, Ohio. The company is publicly traded and employs 1,001–5,000 people, with hiring currently in the United States and Canada.
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