In-store and enterprise retail management software built for Southern Africa
Arch Retail Solutions develops a modular suite of point-of-sale and inventory management products for retailers across Southern Africa, with a heavy tilt toward support and implementation work. The tech stack is Microsoft-centric (C#, SQL Server, Azure DevOps) and internally cohesive—no adopting or replacing signals—which suggests a mature, stable product line focused on execution rather than architectural migration. Active hiring is dominated by support roles, and documented pain points center on data flow and delivery efficiency, indicating the company is scaling implementation capacity to handle growing client deployments.
Arch Retail Solutions, based in Cape Town, operates a suite of integrated retail management products developed in-house by Spinnaker Software. The platform spans in-store operations (POS, inventory, multi-store management), customer engagement (loyalty, mobile floor apps), online sales (eStore), procurement (eReplenish), and convenience/fuel retail. Clients range from independent retailers to corporate groups, with deployments scaling from 2 to 50+ point-of-sale terminals per location. The company operates primarily in South Africa and Namibia and serves retailers seeking to optimize inventory, margins, operations control, and profitability.
Primarily Microsoft technologies: C#, SQL Server, Azure DevOps, Office, Teams. Internal tool set includes Jira, Confluence, and Scrum for development workflow.
Cape Town, Western Cape, South Africa. Also operates in Namibia. Privately held, 201–500 employees.
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