AOPA is a 1939-founded nonprofit with 201–500 staff serving the general aviation pilot community through advocacy, education, and membership services. Current hiring focus—4 of 6 open roles in marketing, concentrated at mid-level and manager tier—aligns with active projects around Salesforce Marketing Cloud automation and direct-mail acquisition, suggesting investment in campaign scale and attribution. Pain points centered on email deliverability, audience segmentation accuracy, and data quality indicate operational tension between membership volume and execution precision.
AOPA is a nonprofit membership organization headquartered in Frederick, Maryland, dedicated to protecting and advancing general aviation. The organization serves pilots at all experience levels through advocacy, educational content, news, and member services and products. Operations span regulatory engagement, membership acquisition and retention, and pilot community engagement. The tech foundation is anchored in Salesforce (both core CRM and Marketing Cloud), with BI and analytics via Google Analytics 4, Looker Studio, and Tableau.
Salesforce (CRM and Marketing Cloud), Google Analytics 4, Looker Studio, Tableau, SharePoint, Microsoft 365 suite (Teams, OneDrive, Word, Excel, Outlook, PowerPoint), and Wrike for project management.
Primary focus: Salesforce Marketing Cloud automation, data extensions, direct-mail acquisition campaigns, campaign performance dashboards, and repeatable data/tracking processes to improve attribution and deliverability.
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