Celebrations products and digital greetings across retail, e-commerce, and direct channels
American Greetings operates a hybrid physical-digital celebrations business with 10,000+ employees and 700 open roles. The hiring mix reveals a sales-operations dominated org (413 sales, 194 ops roles) rather than product/engineering-led, and the tech stack is heavily legacy—IBM mainframe (z/OS, CICS), SAP, Power BI, Adobe Creative Cloud—with minimal adoption of modern infrastructure (Linux only in the adopting list). Pain points cluster around merchandising execution, inventory management, and maintaining legacy systems, which maps to the project focus on lean manufacturing, preventative maintenance, and store operations.
American Greetings is a global leader in the celebrations and greeting-card market, operating physical retail locations, e-commerce channels, and curbside fulfillment. The company sells through owned brands (American Greetings, Papyrus, Recycled Paper Greetings, Carlton Cards) and a digital business unit (AG Interactive) that delivers digital greetings and content apps including Blue Mountain, SmashUps, justWink, and Creatacard. Active projects center on manufacturing efficiency, seasonal merchandising, store resets, and inventory control. The company spans manufacturing facilities, retail operations, and corporate functions across the US, Canada, UK, and Italy.
IBM z/OS and CICS mainframe systems; SAP for enterprise resource planning; Microsoft 365 suite; Power BI and Tableau for analytics; Adobe Creative Cloud; Salsify for product management; ADP for payroll and workforce management.
Cleveland, Ohio. The company has operations and hiring activity in the United States, Canada, United Kingdom, and Italy.
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