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Alctel Telecom Tech Stack

Telecom solutions provider with 24/7 NOC and omnichannel messaging

IT Services and IT Consulting Belo Horizonte, Minas Gerais 51–200 employees Founded 1996 Privately Held

Alctel operates a telecom services business built on Cisco, Huawei, and Fortinet infrastructure, with core competencies in voice, cloud, contact centers, and data security. The company is sales-focused (4 of 6 active roles) but seeing hiring decelerate—a signal that growth may be plateauing or that near-term capacity is allocated to integration rather than headcount expansion. Active development centers on WhatsApp Business API and Genesys Cloud, suggesting a deliberate push into omnichannel messaging and cloud-first contact center platforms.

Tech Stack 16 technologies

Core StackCisco Fortinet C# .NET Huawei Aruba HP Dell WhatsApp Business API Genesys Cloud NET Core ASP.NET Core JWT OAuth OpenAPI Windows Services

What Alctel Telecom Is Building

◆Challenges

Optimizing customer service operations
Increasing sales of whatsapp business api solutions
Production module failures
Public sector opportunities
Complex bidding processes

▲Active Projects

Customized whatsapp business api solutions
Omnichannel messaging solutions
Scalable genesys cloud solutions

Hiring Activity

Decelerating6 roles · 1 in 30d

Department

Sales

4

Engineering

2

Seniority

Mid

4

Manager

1

Senior

1

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About Alctel Telecom

Alctel Telecom is a technology solutions provider founded in 1996 and based in Belo Horizonte, Brazil. The company serves mid-market and enterprise customers across Brazil with an emphasis on telecommunications, cloud infrastructure, contact center operations, and data security. A distinguishing asset is their NOC (Network Operations Center), which operates 24/7/365 to support national customer bases. Alctel employs 130 direct staff and manages a broader ecosystem of 400 indirect resources, positioning themselves as a full-service systems integrator rather than a point-product vendor.

HeadquartersBelo Horizonte, Minas Gerais

Company Size51–200 employees

Founded1996

Hiring MarketsBrazil

Frequently Asked Questions

What does Alctel Telecom do?

Alctel provides telecom and IT solutions including voice, cloud, contact centers, omnichannel messaging, data security, and videoconferencing. They operate a 24/7 national NOC and build custom integrations around WhatsApp Business API and Genesys Cloud platforms.

Where is Alctel Telecom headquartered?

Alctel is headquartered in Belo Horizonte, Minas Gerais, Brazil. Founded in 1996, the company employs 130 direct staff and operates across Brazil.

What tech stack does Alctel Telecom use?

Alctel's infrastructure is built on Cisco, Huawei, Aruba, Fortinet, and Dell hardware. For applications, the company uses .NET, ASP.NET Core, C#, and Genesys Cloud for contact center workloads. WhatsApp Business API and JWT/OAuth handle integration and messaging.