Albany Medical Center Tech Stack

Academic medical center and health system serving northeastern New York with 766 beds and 9,000+ staff

Hospitals and Health Care Albany, NY 5,001–10,000 employees Nonprofit

Albany Medical Center is a nonprofit academic medical center operating 766 beds, a teaching college, and a 500-physician regional practice across northeastern New York and western New England. The tech stack reflects healthcare operations at scale—Epic Systems, Workday, QlikView, PACS, and billing/eligibility platforms (Availity, Experian, OnBase)—while active hiring concentrates heavily in clinical roles (801 of 1,049 open positions) with notable adoption of EDI for supplier integration. Pain points cluster around revenue recovery (delinquent accounts, claim denials, compliance) and operational efficiency, signaling pressure to streamline billing workflows and payer interactions.

Tech Stack 27 technologies

Core StackWorkday Epic Systems PACS Outlook Word Excel AWS X-Ray Microsoft Office OnBase MyChart Impella Experian Availity Cadence Kronos PowerPoint QlikView SQL Server Reporting Services Microsoft Access Teams qPCR Adobe R Prism Publisher da Vinci Xi

AdoptingEDI

What Albany Medical Center Is Building

◆Challenges

Delinquent and denied accounts
Tight timeframes
Reducing denials
Compliance with unos regulations
Revenue recovery
Patient care quality improvement
High volume workload
Delinquent account follow up
Budget management
Quick turnaround time

▲Active Projects

Payer contracting strategy implementation
Supplier onboarding to edi
Policy development for abdominal transplant program
Community and holiday events
Annual college events coordination
Value based initiatives
Optimize epic willow application
Trauma performance improvement process
Outpatient addiction medicine clinic
Inpatient consult service

Hiring Activity

Steady1,000 roles · 350 in 30d

Department

Healthcare

801

Ops

Finance

Billing

Medical

Surgery

Engineering

Logistics

Seniority

Mid

491

Junior

273

Senior

237

Manager

Lead

Director

Intern

C-Level

Notable leadership hires: Clinical Service Line Lead, Chief of Cardiac Surgery, Patient Services Lead, Library Director, Chief of Staff

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About Albany Medical Center

Albany Medical Center is northeastern New York's only academic medical center and the largest private employer in the Capital Region. The organization operates a 766-bed teaching hospital, a pediatric hospital with dedicated emergency services, trauma and organ transplant programs, and one of the busiest emergency rooms in New York State. Albany Medical College trains over 200 physicians annually alongside PA, CRNA, and biomedical science programs, and operates the region's largest physician practice with 500+ doctors. The center is part of Albany Med Health System, the only regionally governed not-for-profit health system in its service area.

HeadquartersAlbany, NY

Company Size5,001–10,000 employees

Hiring MarketsUnited States, United Kingdom, Slovenia

Frequently Asked Questions

What health services does Albany Medical Center provide?

A 766-bed academic medical center offering emergency and trauma care, pediatric services, intensive care units for adults and children, organ transplant programs, and cancer care. It operates one of the busiest emergency rooms and trauma centers in New York State.

What EHR does Albany Medical Center use?

Epic Systems is the primary EHR platform, with current projects to optimize its Willow application module. The center also uses MyChart for patient engagement and OnBase for document management.