ServiceNow implementation and integration partner for enterprise IT transformation
Aelum Consulting is a ServiceNow Premier Partner based in India, focused on end-to-end implementation, ITSM process design, and platform integrations. The tech stack reveals a services-first posture: ServiceNow sits at the center, surrounded by enterprise connectors (Oracle, SAP, Workday, Salesforce) and web application tools (Angular, Java, REST/SOAP). Current project work spans ServiceNow integrations, conversational AI, and enterprise automation, while pain points cluster around third-party tool connectivity and scope management—typical friction points for mid-market transformation engagements.
Aelum Consulting delivers ServiceNow implementation and consulting services to mid-market and enterprise clients globally, with roots in India. The firm spans ITSM, IT Business Management, IT Operations Management, Customer Service Management, and HR Service Delivery module implementations, bundled with strategic roadmapping and post-go-live optimization. Beyond platform delivery, the company offers AWS cloud consulting, application migration, database migration, and custom development. Active hiring favors engineering and senior-level roles, reflecting sustained execution demand on implementation engagements.
Aelum is a ServiceNow Premier Partner with 10+ years in process consulting and platform implementation. Capabilities span ITSM, IT Business Management, IT Operations, Customer Service Management, Asset Management, and HR Service Delivery modules.
Aelum specializes in ServiceNow integration with enterprise systems including Oracle, SAP, Workday, and Salesforce, plus custom REST/SOAP connectors for third-party tools.
Aelum is headquartered in Jaipur, Rajasthan, India, with 201–500 employees. The company was founded in 2016 and is privately held.
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