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AeC Tech Stack

Brazilian BPO and contact center operator serving national enterprise brands

IT Services and IT Consulting Belo Horizonte, Minas Gerais 10,001+ employees Founded 1992 Privately Held

AeC is a large-scale BPO and contact center provider operating across customer experience, telemarketing, and back-office processes. The stack is enterprise-standard (SQL Server, Salesforce, Zendesk, Power BI) with security tooling (Burp Suite, Nmap, Metasploit) present alongside operational monitoring infrastructure. Hiring velocity is accelerating across support (94 open roles) and telemarketing (72), with junior-heavy intake (235 of 330), signaling rapid scaling of production capacity rather than platform buildout.

Tech Stack 36 technologies

Core StackCanva SQL Server Power BI Active Directory Zendesk Salesforce Linux Python C# React Node.js Docker Excel PowerPoint SQL Outlook Windows DHCP Proxy Microsoft Office Burp Suite Nuclei Nmap Metasploit Bash OWASP NET Core WhatsApp Remote Desktop PowerShell+6 more

What AeC Is Building

◆Challenges

Fraud prevention
Lack of spare parts inventory
Monitoring operational performance
Analyzing non-conformities
Reducing operational interruptions
Operational access errors
Executing red team exercises
Need for third-party repair services
Identifying anomalies in hydraulic systems
Fraud detection improvement

▲Active Projects

Auditoria de processos e fluxos administrativos da área de treinamento
Criação e controle de inventário de materiais de treinamento
Pa de vendas de consorcio
Pa de cobrança
Dialer strategy optimization
Renewal strategy validation
Red team exercises in critical environments
Executive and technical reporting
Quiz creation for content effectiveness measurement
Campaign creation and engagement materials

Hiring Activity

Accelerating330 roles · 190 in 30d

Department

Support

94

Telemarketing

72

Sales

58

Ops

39

HR

16

Security

13

Construction

8

Healthcare

5

Seniority

Junior

235

Senior

34

Mid

30

Intern

14

Manager

11

Lead

2

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About AeC

AeC is a privately held BPO firm headquartered in Belo Horizonte, Brazil, with over 52,000 employees across 20 locations in seven states. The company delivers contact center operations, customer experience management, IT consulting, and software licensing services to major national brands. Core operations run on SQL Server and Salesforce infrastructure with Zendesk and Power BI for customer engagement and analytics. Active projects span sales automation (consortium and collections pipelines), dialer optimization, operational audit, and red team security exercises. The organization operates across multiple verticals including telemarketing, sales, support, operations, and healthcare.

HeadquartersBelo Horizonte, Minas Gerais

Company Size10,001+ employees

Founded1992

Hiring MarketsBrazil

Frequently Asked Questions

What is AeC's tech stack?

Primary: SQL Server, Salesforce, Zendesk, Power BI, Excel. Infrastructure: Windows, Active Directory, Linux, Docker. Security tools: Burp Suite, Nmap, Metasploit, OWASP. Development: Python, C#, NET Core, React, Node.js, Bash. Collaboration: Microsoft Office, Outlook.